Delivery and Shipping
Welcome to the delivery and shipping FAQs page of Sanguine Aura.
With utmost joy and a deep commitment to our planet, we carefully pack each item using the most sustainable and earth-friendly materials available. Though we aim to minimize single-use plastics, we prioritize your product’s safety above all.
With our focus on your convenience, while real-time shipping is currently unavailable, we offer a flat rate of Rs.69 on orders under Rs.1000. Any excess or shortfall will be handled by us, contributing to our user-friendly website enhancement. Rest assured, you won’t incur additional charges from the shipping company. Your satisfaction is our priority!
At the moment, live order tracking is unavailable on our website. However, every customer will receive tracking details via email after their order is shipped, allowing easy tracking of their package.
To ensure cost-effectiveness and reliability, all packages are shipped via the surface mode using the best-rated shipping company from Shiprocket or Envia. Delivery time ranges from 2-8 business days based on location and courier hours. If express delivery (via air mode) is desired, kindly mention it in the notes or email us at firstname.lastname@example.org after payment. We’ll strive to fulfill your request, but please note that express shipping incurs additional charges, independent of the order’s total amount.
We typically rely on reputed shipping companies like Ecom Express, Delhivery, Bluedart, and Xpressbees through Shiprocket and Envia. They are renowned for secure, swift, and efficient nationwide package deliveries. Please note that we reserve the right to make changes to this group of shipping companies, including adding or subtracting options, for continuous improvement and better service to our valued customers.
For any more doubts and queries, please check out our Customer Support Page too or you can contact us at email@example.com.
We are committed to providing exceptional customer support and ensuring that your shopping experience with us exceeds your expectations. If you have any feedback or suggestions on how we can improve our services, we would love to hear from you. Your satisfaction is our top priority!
Thank you for choosing our handcrafted jewelry. We appreciate your business and look forward to serving you.
Best regards, The Customer Support Team Sanguine Aura Handcrafted Jewellery